{"id":51,"date":"2025-06-09T03:18:58","date_gmt":"2025-06-08T20:18:58","guid":{"rendered":"https:\/\/doc.bizhome.io.vn\/?post_type=docs&#038;p=51"},"modified":"2025-06-09T03:18:59","modified_gmt":"2025-06-08T20:18:59","password":"","slug":"2-4-luu-lich-su-tu-van-khong-so-quen-khach","status":"publish","type":"docs","link":"https:\/\/doc.bizhome.io.vn\/?docs=2-4-luu-lich-su-tu-van-khong-so-quen-khach","title":{"rendered":"2.4 \u2013 L\u01b0u l\u1ecbch s\u1eed t\u01b0 v\u1ea5n \u2013 kh\u00f4ng s\u1ee3 qu\u00ean kh\u00e1ch"},"content":{"rendered":"\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Trong ngh\u1ec1 b\u1ea5t \u0111\u1ed9ng s\u1ea3n, c\u00f3 nh\u1eefng l\u00fac b\u1ea1n g\u1ecdi 10 ng\u01b0\u1eddi m\u1ed9t ng\u00e0y, nh\u1eafn Zalo cho 5 ng\u01b0\u1eddi kh\u00e1c, r\u1ed3i h\u1eb9n xem nh\u00e0 v\u1edbi 3 kh\u00e1ch ti\u1ec1m n\u0103ng.<\/p>\n\n\n\n<p>N\u1ebfu kh\u00f4ng ghi l\u1ea1i c\u1ea9n th\u1eadn, b\u1ea1n s\u1ebd r\u01a1i v\u00e0o t\u00ecnh hu\u1ed1ng:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Qu\u00ean kh\u00e1ch t\u00ean g\u00ec<\/li>\n\n\n\n<li>G\u1ecdi nh\u1ea7m s\u1ea3n ph\u1ea9m \u0111\u00e3 t\u01b0 v\u1ea5n<\/li>\n\n\n\n<li>H\u1ecfi l\u1ea1i chuy\u1ec7n \u0111\u00e3 n\u00f3i \u2192 m\u1ea5t \u0111i\u1ec3m uy t\u00edn<\/li>\n<\/ul>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83e\udde0 BizHome AI gi\u00fap b\u1ea1n l\u01b0u l\u1ea1i m\u1ecdi trao \u0111\u1ed5i v\u1edbi kh\u00e1ch<\/h2>\n\n\n\n<p>V\u1edbi m\u1ed7i kh\u00e1ch h\u00e0ng, b\u1ea1n c\u00f3 th\u1ec3:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ghi ch\u00fa n\u1ed9i dung cu\u1ed9c g\u1ecdi: kh\u00e1ch quan t\u00e2m g\u00ec, ph\u1ea3n \u1ee9ng ra sao<\/li>\n\n\n\n<li>L\u01b0u tin nh\u1eafn \u0111\u00e3 g\u1eedi, email \u0111\u00e3 m\u1edf<\/li>\n\n\n\n<li>G\u1eafn m\u1ed1c th\u1eddi gian: \u0111\u00e3 \u0111i xem nh\u00e0 ng\u00e0y n\u00e0o, h\u1ee9a g\u1ecdi l\u1ea1i ng\u00e0y n\u00e0o<\/li>\n\n\n\n<li>T\u1ef1 \u0111\u1ed9ng l\u01b0u m\u1ecdi h\u00e0nh \u0111\u1ed9ng: t\u1ea1o giao d\u1ecbch, c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i, g\u1eedi tin<\/li>\n<\/ul>\n\n\n\n<p>\ud83d\udccc T\u1ea5t c\u1ea3 \u0111\u1ec1u \u0111\u01b0\u1ee3c l\u01b0u trong <strong>h\u1ed3 s\u01a1 kh\u00e1ch h\u00e0ng ri\u00eang bi\u1ec7t<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udd0d V\u00ed d\u1ee5 th\u1ef1c t\u1ebf:<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Ng\u00e0y<\/th><th>Ghi ch\u00fa l\u1ecbch s\u1eed<\/th><\/tr><\/thead><tbody><tr><td>10\/6<\/td><td>G\u1ecdi l\u1ea7n \u0111\u1ea7u \u2013 kh\u00e1ch quan t\u00e2m Q.7, c\u1ea7n c\u0103n 2PN<\/td><\/tr><tr><td>12\/6<\/td><td>G\u1eedi 3 c\u0103n qua Zalo \u2013 kh\u00e1ch ph\u1ea3n h\u1ed3i ch\u1edd xem c\u00f9ng v\u1ee3<\/td><\/tr><tr><td>14\/6<\/td><td>\u0110i xem nh\u00e0 \u2013 th\u00edch c\u0103n A15 nh\u01b0ng mu\u1ed1n gi\u00e1 t\u1ed1t h\u01a1n<\/td><\/tr><tr><td>15\/6<\/td><td>G\u1ecdi l\u1ea1i t\u01b0 v\u1ea5n \u2013 kh\u00e1ch n\u00f3i s\u1ebd quy\u1ebft trong tu\u1ea7n n\u00e0y<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>\ud83d\udc49 Khi m\u1edf l\u1ea1i h\u1ed3 s\u01a1 kh\u00e1ch ng\u00e0y 20\/6, b\u1ea1n <strong>n\u1eafm to\u00e0n b\u1ed9 b\u1ed1i c\u1ea3nh \u2013 kh\u00f4ng c\u1ea7n h\u1ecfi l\u1ea1i t\u1eeb \u0111\u1ea7u<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udee0 C\u00e1ch ghi ch\u00fa d\u1ec5 d\u00e0ng (cho ng\u01b0\u1eddi m\u1edbi):<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Sau m\u1ed7i cu\u1ed9c g\u1ecdi<\/strong>, m\u1edf kh\u00e1ch h\u00e0ng \u2192 b\u1ea5m \u201cTh\u00eam ghi ch\u00fa\u201d<\/li>\n\n\n\n<li>Ghi ng\u1eafn g\u1ecdn:\n<ul class=\"wp-block-list\">\n<li>G\u1ecdi 5p \u2013 kh\u00e1ch quan t\u00e2m Q.12<\/li>\n\n\n\n<li>\u0110\u00e3 g\u1eedi tin nh\u1eafn \u2013 ch\u01b0a tr\u1ea3 l\u1eddi<\/li>\n\n\n\n<li>\u0110\u1eb7t l\u1ecbch xem ng\u00e0y mai<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>C\u00f3 th\u1ec3 ghi b\u1eb1ng gi\u1ecdng n\u00f3i<\/strong> (t\u00f9y phi\u00ean b\u1ea3n) ho\u1eb7c g\u1eafn tag nhanh nh\u01b0 \u201cquan t\u00e2m m\u1ea1nh\u201d, \u201cd\u1ec5 ch\u1ed1t\u201d, \u201cch\u01b0a c\u00f3 nhu c\u1ea7u\u201d<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83c\udfaf L\u1ee3i \u00edch khi ghi l\u1ecbch s\u1eed \u0111\u1ea7y \u0111\u1ee7:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Lu\u00f4n nh\u1edb m\u00ecnh \u0111\u00e3 n\u00f3i g\u00ec v\u1edbi kh\u00e1ch<\/li>\n\n\n\n<li>Khi b\u1eadn, ng\u01b0\u1eddi kh\u00e1c v\u1eabn c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 kh\u00e1ch gi\u00fap b\u1ea1n<\/li>\n\n\n\n<li>Tr\u00e1nh g\u1ecdi tr\u00f9ng, nh\u1eafn sai ho\u1eb7c ch\u0103m l\u1eb7p<\/li>\n\n\n\n<li>Theo d\u00f5i ti\u1ebfn tr\u00ecnh t\u01b0 v\u1ea5n nh\u01b0 m\u1ed9t \u201ctimeline\u201d r\u00f5 r\u00e0ng<\/li>\n\n\n\n<li>C\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch \u2013 t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83e\udde9 D\u00e0nh cho Qu\u1ea3n l\u00fd s\u00e0n:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>B\u1ea1n c\u00f3 th\u1ec3 <strong>xem l\u1ecbch s\u1eed t\u01b0 v\u1ea5n c\u1ee7a c\u1ed9ng t\u00e1c vi\u00ean<\/strong>, \u0111\u1ec3 \u0111\u00e1nh gi\u00e1:\n<ul class=\"wp-block-list\">\n<li>C\u00f3 ch\u0103m \u0111\u00fang ti\u1ebfn \u0111\u1ed9 kh\u00f4ng<\/li>\n\n\n\n<li>C\u00f3 ghi nh\u1eadn \u0111\u1ea7y \u0111\u1ee7 kh\u00f4ng<\/li>\n\n\n\n<li>C\u00f3 chuy\u1ec3n kh\u00e1ch l\u00ean tr\u1ea1ng th\u00e1i ph\u00f9 h\u1ee3p kh\u00f4ng<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>\ud83e\udde0 Gi\u00fap b\u1ea1n <strong>\u0111\u00e0o t\u1ea1o l\u1ea1i \u2013 h\u1ed7 tr\u1ee3 \u0111\u00fang ng\u01b0\u1eddi \u2013 n\u00e2ng hi\u1ec7u qu\u1ea3 c\u1ea3 \u0111\u1ed9i<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\u2705 K\u1ebft lu\u1eadn<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Nh\u1edb h\u1ebft t\u1eebng kh\u00e1ch l\u00e0 chuy\u1ec7n c\u1ee7a m\u00e1y, kh\u00f4ng ph\u1ea3i c\u1ee7a b\u1ea1n.<br>Ghi l\u1ea1i l\u1ecbch s\u1eed t\u01b0 v\u1ea5n = \u0111\u1ea7u t\u01b0 v\u00e0o s\u1ef1 chuy\u00ean nghi\u1ec7p v\u00e0 uy t\u00edn.<\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>\ud83e\udde0 BizHome AI gi\u00fap b\u1ea1n l\u01b0u l\u1ea1i m\u1ecdi trao \u0111\u1ed5i v\u1edbi kh\u00e1ch V\u1edbi m\u1ed7i kh\u00e1ch h\u00e0ng, b\u1ea1n c\u00f3 th\u1ec3: \ud83d\udccc T\u1ea5t c\u1ea3 \u0111\u1ec1u \u0111\u01b0\u1ee3c l\u01b0u trong h\u1ed3 s\u01a1 kh\u00e1ch h\u00e0ng ri\u00eang bi\u1ec7t. \ud83d\udd0d V\u00ed d\u1ee5 th\u1ef1c t\u1ebf: Ng\u00e0y Ghi ch\u00fa l\u1ecbch s\u1eed 10\/6 G\u1ecdi l\u1ea7n \u0111\u1ea7u \u2013 kh\u00e1ch quan t\u00e2m Q.7, c\u1ea7n c\u0103n 2PN 12\/6 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[8],"doc_tag":[],"class_list":["post-51","docs","type-docs","status-publish","hentry","doc_category-giai-phap-marketing-tim-kiem-cham-soc-khach-hang"],"year_month":"2026-04","word_count":652,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/doc.bizhome.io.vn\/?author=1"},"doc_category_info":[{"term_name":"Gi\u1ea3i ph\u00e1p Marketing - T\u00ecm ki\u1ebfm ch\u0103m s\u00f3c kh\u00e1ch 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